Shipments and returns

Worldwide shipments

Allobiberons.fr generally ships packages within 24 hours maximum after receipt of your order before 12 noon from Monday to Friday.

- Worldwide delivery

We offer the following solutions for international deliveries:

  • Standard, for Europe * and Switzerland : Delivery to your home.

  • 3 to 7 working days : From 9.90 euros

  • Standard for the rest of the world *** (Colissimo International) : Delivery to your home.

  • 5 to 12 working days : From 30 euros

  • * Germany, Netherlands, Luxembourg, United Kingdom, Italy, Spain, Austria, Greece, Ireland, Portugal, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Denmark, Romania, Croatia,
  • *** Iceland, Finland, Norway, Sweden,  Other Eastern European countries + Maghreb, United States, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Africa, Middle East, Americas excluding United States and Canada, other Asia and Oceania excluding Australia)

- Overseas delivery

  • Zone 1:

  • Guadeloupe (including Saint-Barthélémy and Saint-Martin), Martinique, Réunion, Guyana, Mayotte and Saint-Pierre and Miquelon

  • Standard Colissimo Overseas. Home delivery: 7 to 12 working days.
  • Zone 2:

  • New Caledonia and its dependencies, French Polynesia, Wallis and Futuna Islands, French Southern and Antarctic Territories.

  • Standard Colissimo. Home delivery: 10 to 15 working days.

Regardless of the shipping method chosen, we will provide you as soon as possible with a link that will allow you to track the delivery of your package online.

Particular care is taken to packages containing fragile products. Packages are oversized and protected.

Returns

For any return request: you have 21 days after receipt of your order to notify us.

To do this :

go to your customer area, select the products to return to us in your order.

  • Items must be returned to us within 21 days maximum
  • After the 21 day period Allobiberons will reserve the right to refuse the return.
  • After receipt of the product you are reimbursed within 3 to 5 days.

return address

SM2I/ALLOBIBERONS

1 BIS AVENUE RENE VILLEMER

95500 LE THILLAY

FRANCE

For more information, do not hesitate to contact us from our website, "Contact Us" section at the bottom of the page.